Returns & Exchanges

We want you to be completely satisfied with your paper republic leather companion, which is why we offer a 30-day return policy for all unused products. Please note that personalized or embossed items are unique to you and cannot be returned or exchanged.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Place the item securely in its original packaging, ensuring the leather is protected and all included refills or accessories are present.

• 3.
  Ship to Vienna

  Affix the provided shipping label or address the package to our workshop in Vienna, Austria, and drop it off at your nearest postal service.

• 4.
  Quality Check & Refund

  Once our artisans inspect the item to ensure it is in original condition, we will process your refund or exchange within 5-7 business days.